Answers to the most common questions about CCTV camera installation in UAE, satellite setup, pricing, warranties, and how we work. Can't find your answer? Call 0565988919.
We install a full range: Full HD 1080p, 4K Ultra HD, PTZ (pan-tilt-zoom), IP cameras, analog cameras, fisheye wide-angle, and AI-powered cameras with person/vehicle detection. We recommend the right type based on your property and budget during the free site survey.
Yes. All cameras we install include infrared (IR) night vision, providing clear black-and-white footage in complete darkness at ranges of 20–40 meters. For critical areas we recommend color night vision cameras that use ambient light to produce full-color footage even at night.
Absolutely. Every system we install includes full remote viewing setup via the Hikvision or Dahua smartphone app. We configure your phone, test the live stream, and make sure you can view from anywhere in the world — all included at no extra charge before we leave.
For a typical villa or apartment: main entrance (1), back door or garden (1–2), garage (1), and one covering a key indoor area like a hallway — that's 4–6 cameras. Our engineer will map your exact blind spots during the free site survey and recommend the minimum effective number for full coverage.
Both options are available. Most systems we configure use motion-triggered recording to save storage space, with continuous recording as an option. You can also receive instant phone alerts when motion is detected. We configure this exactly to your preference before handover.
Yes. All outdoor cameras are IP66-rated for dust and water resistance and tested to operate at up to 60°C — well within UAE conditions. We specifically select cameras suited to Gulf climate environments for all outdoor installations.
📡Satellite Systems
We install and configure dishes for all major satellites received in the UAE: Nilesat 201/301, Arabsat/Badr, Hotbird, Astra, and others. We support all free-to-air and encrypted packages. Tell us which channels you want and we'll recommend the right dish size and positioning.
Yes. With building management approval, we install dishes on balconies, rooftops, or exterior walls. We also handle multi-unit distribution systems where one dish feeds multiple apartments in the same building — a common request in Sharjah and Dubai residential towers.
Yes. We offer satellite troubleshooting and realignment services. Common causes include dish misalignment (often from wind), cable deterioration, connector corrosion, or a faulty LNB. Call 0565988919 and we'll diagnose and fix it.
💰Pricing & Quotes
A standard 4-camera home system starts from approximately AED 800–1,000 inclusive of cameras, DVR, 1TB HDD, all cabling, and installation. An 8-camera 4K system typically ranges AED 1,400–2,200 depending on camera type and cabling length. We provide a fixed quote after the free site survey — no surprises.
100% free, zero obligation. Our engineer visits your property, assesses your needs, and provides a detailed quote. If you decide not to proceed, there's no charge whatsoever. We believe in earning your business through quality, not pressure.
No surcharges for evenings or weekends. We operate 7 days a week from 8am to 10pm. Your quoted price is your final price regardless of when the installation takes place.
We are a full-service provider — cameras, DVR/NVR, hard drive, cables, connectors, junction boxes, and mounting hardware are all included in your quote. Nothing to buy separately unless you have a specific brand preference.
⚙️Our Process
A standard residential system of 4–8 cameras is typically completed in 2–4 hours, including mobile app configuration. Larger commercial systems (16+ cameras) take 1–2 days. We give you a realistic timeframe in your quote and stick to it.
Yes. For residential systems, same-day installation is often available if you call before noon at 0565988919. We cover Sharjah, Dubai, Ajman, and Abu Dhabi with dedicated teams for fast response.
Yes. Our technicians run cables through walls, ceilings, and conduit ducts wherever possible. Where surface mounting is necessary, we use color-matched cable trunking for a clean finish. We take pride in workmanship — no dangling cables, no ugly runs.
🛡️Warranty & After-Sales Support
All cameras and devices carry a 2-year manufacturer warranty. Our installation workmanship (cabling, mounting, and configuration) is guaranteed for 1 year — if anything fails due to our work, we fix it at no cost. No questions asked.
Yes. We offer Annual Maintenance Contracts (AMC) covering scheduled servicing visits, lens cleaning, firmware updates, cable checks, and priority response for technical issues. Ask for AMC pricing when you call or book.
Call 0565988919 or WhatsApp us. We'll diagnose remotely first (often solvable instantly). If a site visit is needed, we aim to respond within 24 hours. Faults covered under warranty are repaired at zero cost.
📍Coverage & Service Areas
El Hesn covers all UAE emirates: Sharjah, Dubai, Ajman, Abu Dhabi, Ras Al Khaimah, Fujairah, and Umm Al Quwain. We have dedicated teams for Sharjah, Dubai, and Ajman ensuring the fastest response times.
Yes. We regularly install security systems in SAIF Zone (Sharjah), Hamriyah Free Zone, JAFZA (Dubai), and Ajman Industrial Area. We have experience with the specific requirements of warehouse, factory, and logistics facility surveillance.
Still Have a Question?
Our team is available 7 days a week — call or WhatsApp anytime.
